Privacy Notice

PRIVACY POLICY

JOYAS DE LA TIERRA, SA DE CV, in compliance with the Federal Law on Protection of Personal Data Held by Private Parties, issues this Privacy Policy, once it receives and retains personal data of its customers, employees and suppliers, carrying out a legitimate, controlled and informed treatment, which guarantees their privacy rights and the appropriate use of said data for the manufacture and sale of silver jewelry, carrying out procedures before authorities and public institutions such as the IMSS and Infonavit, as well as for contracting major medical expense insurance policies, administrative procedures and procedures for hiring employees and suppliers of the company in its different areas, payroll and commission payments, control of collective account balances, resource management, establishing contact and communication with customers and suppliers, sending quotes, billing, price changes, etc., as well as internal control of the different activities that must be carried out to carry out the company's business.

I.- Identification of the person responsible and processing of your personal data.

In accordance with the provisions of Article 17, Section II of the Federal Law on the Protection of Personal Data Held by Private Parties, we inform you that JOYAS DE LA TIERRA, SA DE CV (the “Controller”), with address at Av. Rubén Darío #1251, Colonia Providencia, CP 44630, Guadalajara, Jalisco (the “Contact Address”), will process the personal data it collects from you under the terms of this Privacy Policy.

II.- Purposes.

The treatment will be carried out for the following purposes:

a).- Necessary for the legal relationship with the Controller:

Obtain the necessary information from customers and suppliers to carry out the employment, commercial and industrial relationship for the manufacture and sale of silver jewelry, in addition to maintaining communication via email and telephone with customers and suppliers, establishing contact for the purposes of our employment, commercial and industrial relationship, billing, price changes, etc. Likewise, for procedures before the IMSS and Infonavit, as well as for the contracting of major medical expense insurance policies, to carry out the hiring of employees and suppliers of the company. The personal data requested are the following:

  1. For Clients: full name; address; telephone number; email; RFC registration card; proof of address (in the case of a legal entity); among others.
  2. From Suppliers: RFC registration card; full name; address; telephone number; email; voter ID of the natural person or, where applicable, of the legal representative of the legal entity; proof of address (in the case of a legal entity); banking information, such as account number, interbank code and bank; among others.

iii. For employees: birth certificate; proof of address; voter ID; CURP; Infonavit withholding letter (in case of having credit); letter of recommendation from previous job; job application or resume.

b).- Others:

  1. Make transfers of your personal data to third parties, in accordance with the Privacy Policy.

Therefore, and in order to achieve the purposes set out above, the following personal data will be processed: name, surname, address, telephone number, email, RFC, CURP, bank details such as account number and interbank code, among others.

III.- Options to limit the use or disclosure of your personal data.

The Controller has appointed a personal data officer (the “Privacy Officer”), therefore you may limit the use or disclosure of your personal data in person before “the Controller”, at the company address indicated above.

IV.- Means to revoke consent for the processing of personal data.

You may revoke your consent to the processing of your personal data in the same manner in which you gave your consent. If, after revocation, you request confirmation of the same, “the Controller” will respond expressly.

V.- Means to exercise ARCO rights.

You have the right to (i) access your personal data in our possession and know the details of the processing thereof, (ii) rectify them if they are inaccurate or incomplete, (iii) cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Policy, they are being used for purposes not consented to or the contractual or service relationship has ended, or (iv) oppose the processing of them for specific purposes, as provided by law (jointly, the “ARCO Rights”).

To exercise your ARCO Rights, you must submit a request (the “ARCO Request”) to the Controller, to the attention of the Privacy Officer, at the Contact Address, accompanied by the following information and documentation.

  1. Your name, address and email address so that we can communicate the response to the ARCO Request.
  2. A copy of the documents that prove your identity (copy of IFE, passport or any other official identification) or, where applicable, the documents that prove your legal representation, the original of which must be presented in order to receive a response from the Controller.
  3. A clear and precise description of the personal data in respect of which you seek to exercise any of the ARCO Rights.
  4. Any document or information that facilitates the location of your personal data; and
  5. If you request a correction of your personal data, you must also indicate the changes to be made and provide the documentation to support your request.

The Privacy Officer will respond to your ARCO Request and the reasons for his/her decision by email, within a maximum period of 20 business days, counted from the day your ARCO Request was received. If the ARCO Request is answered affirmatively or appropriately, the requested changes will be made within a maximum period of 15 business days. The Controller may notify you within the periods referred to in this paragraph of the extension of the same, for one time only, for a period equal to the original.

The Controller may deny access (the “Refusal”) for you to exercise your ARCO Rights, in the cases permitted by Law, and must inform you of the reason for such decision.

The refusal may be partial, in which case the Controller will carry out the access, rectification, cancellation or opposition in the relevant part.

The exercise of ARCO Rights will be free of charge, but if you repeat your request in a period of less than twelve months, the costs will be three days of the General Minimum Wage in force in the DF, plus VAT, unless there are substantial modifications to the Privacy Policy, which motivate new ARCO Requests. You must cover the justified shipping costs or the cost of reproduction in copies or other formats and, where applicable, the cost of document certification.

VI.- Changes or modifications to the Privacy Policy.

The Controller reserves the right to make changes or updates to this Privacy Policy at any time, with the understanding that any changes to it will be made known to you by means of the publication of a notice on the Controller's website, so we recommend that you check it frequently.

In the event of a security breach at any stage of the processing of personal data, which significantly affects your property or moral rights, the Privacy Officer will immediately notify you by email of the security breach, so that you can take the necessary measures to defend your rights. If we do not have your email address, the notification will be published on the website of the Controller.

VII.- Consent.

I consent to the processing of my personal data for the purposes necessary for the legal relationship with the Controller (Refusing to process your personal data will result in the impossibility of establishing a legal relationship with the Controller).

Visit us

Flora Maria Stores

We have physical sales points in San Cristóbal de las Casas, Chiapas and in Mexico City: San Ángel, Polanco and Centro Histórico. We will be very happy to welcome you.

Walker

Real de Guadalupe 16, Center, San Cristobal de las Casas San Cristobal de las Casas, Chiapas, Mexico

WhatsApp: 961 128 0574

Opening hours: Monday to Sunday from 9:00 a.m. to 9:00 p.m.

Located on the Real de Guadalupe, on the first block of this emblematic pedestrian street of San Cristóbal surrounded by the best restaurants and shops, two blocks from the Central Park and the cathedral, it is part of the two iconic streets called "Los andadores". This street runs through the historic center of the city, full of the best craft shops, bars, restaurants and a lot of life.

Guadalupe

The property is located in the city of San Cristobal de las Casas, Chiapas, Mexico.

WhatsApp: 961 103 3081

Opening hours: Monday to Sunday from 9:00 a.m. to 9:00 p.m.

Located on the Real de Guadalupe, a pedestrian and emblematic street of San Cristóbal surrounded by the best restaurants and shops, two blocks from the Central Park and the cathedral, it is part of the two streets called "Los andadores". This street crosses the historic center of the city, full of craft shops, bars, restaurants and lots of life.

CDMX

Saint Angel

Plaza Grand San Angel, Local 3

Bitterness 17, San Angel, Mexico City, Mexico.

WhatsApp: 33 1318 8323

Hours: Monday to Saturday 11 a.m. to 8 p.m.
Sunday from 11 a.m. to 6 p.m.

Once a rural village far from the city, San Angel is today a charming neighborhood of cobblestone streets and colonial houses covered in bougainvillea. Sidewalk cafes and upscale restaurants are at every turn. The shop is located in a charming This mansion has become one of the most important attractions in the San Ángel neighborhood in recent years. Visitors delight in walking through the beautiful corridors of this 19th century mansion and visiting one of its exclusive boutiques or delighting their palate in one of its restaurants. It is a place to escape the chaos of the city and find an oasis surrounded by nature.

Polanco

Polanco Passage Square, Local 4

Av. Pte. Masarik 360, Mexico City, Mexico.

WhatsApp: 55 7961 3597

Hours: Monday to Saturday from 11:00 a.m. to 8:00 p.m.

Sunday from 11 a.m. to 6 p.m.

Pasaje Polanco is a unique mixed-use residential and commercial development on Avenida Masarik in the Polanco neighborhood. It is a California-style shopping center. Designed by architect Francisco Serrano and built by Eng. Raúl Basurto. Its white facade and interior transport you to the beach immediately. Those who pass by can find its entrance either on Masaryk or Anatole France, and it remains a charming and pleasant place to visit. Restaurants, shops, and art galleries can be found there.

Center

Plaza The Shop at Downtown, upper floor L-6

Isabel la Católica 30, Centro, Mexico City, Mexico.

WhatsApp: 55 7961 3600

Hours: Monday to Saturday from 10:00 a.m. to 7:00 p.m.

Sunday from 10 a.m. to 6 p.m.

The Shop at Downtown is a must-see place in downtown Mexico City, one block from the iconic Madero Street and two from the Zocalo, it is a space dedicated to the best of Mexico. In a building that is a mix of 17th century colonial architecture and industrial architecture, this plaza and boutique hotel known as the “palace of the Counts of Miravalle” stands out among the buildings for its space full of gastronomic offerings, crafts and shops of the best of Mexican design in this building considered a World Heritage Site by UNESCO.

Iron Palace

Plaza perisur, Southern Ring Road 4690, Expansion Colony, Gardens of the Pedregal de San Angel, Coyoacan, 04500 Mexico City, CDMX

WhatsApp: 55 7961 3600

Hours: Monday to Sunday from 11 a.m. to 9 p.m.

Perisur is an exclusive shopping center in the south of Mexico City located on the corner of Periférico Sur and Avenida de los Insurgentes Sur, it is one of the largest and main in the city.

We are located inside the Palacio de Hierro store on the first floor in the ladies area, between the escalators in an area called Palacio Experiences.